Christo: Today, I want to share some lessons from being hacked on Facebook. So what happened? We got blocked out of our Facebook account, meaning everyone that was admin on our team became employee access. So, no admin, and some two random email addresses appeared, Hotmail email addresses appeared as the admin and we can’t get into the ads account. Credit card, one credit card got about six thousand dollars worth of charges, and other credit cards got about two thousand dollars. Our PayPal hit about a thousand dollars worth of charges. So what’s happened is someone has hacked in through Franziska’s account and basically got into as an admin. This is what we think, has got in as an admin, got access through one of our team’s accounts, and then added two new admins on hotmail and then removed there and then those admins have changed the profile, the access, the status. So one of the big lessons here that I’d say is, and that account has two-factor authentication, like the login. So it’s pretty mysterious. It seems pretty, you know, absurd, really. What I suggest is if you have a Facebook advertising account or if you ever have had a Facebook advertising account, it’s likely that you’ve saved a credit card in there, not a credit card that people can go in and read the numbers and spend on some other online store or anything like that, but a credit card that they can spend on Advertising through your platform if they hack, if they login. So we’ve had ads, running for things like nose hair, trimmers, cleaning, some cleaning products. So, just random things because this is what they’re advertising through our accounts that are actually running/have run ads and have spent a lot of money. The money’s been spent, obviously through our credit cards. So what you need to do, here’s my lesson for you, is if you have ever run any Facebook ads, go in and review your payment options, because we had two credit cards saved in there. Plus, we had our PayPal account set up as another payment method. I don’t even know how I thought they would have had to a little put in a password for that one, but they didn’t obviously, so it meant that they could do one credit card. I blocked that card. The other credit card we block that one. PayPal were a bit late to, you know, block each of them because it happened really quickly. So go into your account, even if you don’t run ads anymore. Or even if it’s from couple years ago, if you’ve got saved payment options in there, delete them. If you’re running ads actively, and you’re only using one card to actually pay for those existing ads, delete all the other options because it adds a whole ‘nother level of nightmares, if you do get hacked. So now, obviously we’ve blocked all these cards and everything. So there’s my tip for you today and hopefully we get access again soon. And you can get in. There is a live chat in Facebook. So get into the live chat as quickly as possible and tell them what’s going on. If you do have this happen so that they block the ads from running and continually running, because they can spend money very quickly with those Facebook ads, we could see one campaign, send us a highlight. The budget was 140,000 that they set as the spend on that campaign. So yeah, there you go, get in there. Get rid of those payment options.
